Procurement glossary
The basics of procurement and supply chain, defined simply and illustrated with an example.
B
- BATNA
Best Alternative To a Negotiated Agreement: the fallback if the negotiation fails. It sets the point beyond which walking away is better.
C
- Category management
Running a spend category as a portfolio: market analysis, multi-year strategy, action plan and results tracking.
- Contract management
Tracking contractual commitments over their whole life: milestones, prices, service levels and amendments.
D
- Direct spend
Purchases of materials, components or services that go directly into the product sold to the end customer.
E
- E-sourcing
Use of online tools to consult, assess and negotiate with suppliers: sourcing platforms and auctions.
F
- Framework agreement
Long-term agreement that sets commercial terms and service levels, then leads to successive orders.
I
- Incoterms
International rules that split transport costs, risks and customs formalities between seller and buyer.
- Indirect spend
Purchases the company needs to operate but that stay out of the product sold: IT, energy, temporary staff, travel.
K
- Kraljic matrix
Grid that sorts spend categories by supply risk and profit impact, so each category gets its own strategy.
L
- Lead time
Time between the order and the actual availability of the goods or service.
M
- Maverick buying
Purchases made outside contracts and negotiated procedures, which lose the price benefits and the tracking of commitments.
O
- OTIF (On Time In Full)
Service indicator measuring the share of orders delivered complete and on the promised date.
P
- Procure-to-pay (P2P)
Full chain from need to invoice payment: purchase requisition, order, receipt, invoice and settlement.
- Procurement compliance
All internal and external rules the purchasing process must follow: approval thresholds, segregation of duties, sanctions and export controls.
- Procurement KPIs
Performance indicators of a procurement function: savings delivered, on-time delivery, contract compliance, quality received.
- Procurement negotiation
Structured exchange with a supplier on price, scope, lead times and service levels, prepared with targets and limits.
- Procurement savings
Cost gap obtained through negotiation or through demand management, validated by a shared calculation method and tracked in the budget.
- Purchase order
Contractual document that formalises the purchase commitment to the supplier: references, quantities, prices and delivery date.
- Purchase requisition
Internal statement of a need, approved by a manager, that starts the purchasing process.
R
- Reverse auction
Time-boxed online competition in which suppliers lower their price, visibly to every participant.
- RFI (Request for Information)
Information request sent to several suppliers to understand what the market offers, with no purchase commitment.
- RFP (Request for Proposal)
Consultation in which suppliers propose a complete technical and commercial solution, then scored against criteria announced in advance.
- RFQ (Request for Quotation)
Price request sent to suppliers on an already defined specification, used when the offer is standardised.
S
- Safety stock
Quantity held in reserve to absorb demand variability or a late delivery.
- Should-cost
Estimate of what a product ought to cost, rebuilt from materials, production time and margins, to prepare a negotiation.
- Source-to-pay (S2P)
Scope that joins sourcing and procure-to-pay, from supplier selection all the way to payment.
- Sourcing
Process of identifying, assessing and selecting the suppliers best suited to a need, before contract negotiation.
- Specification
Document that describes the need precisely: scope, technical requirements, expected service levels and constraints.
- Spend analysis
Structured analysis of spend by category, supplier, site and amount, used as the basis for procurement strategy.
- SRM (Supplier Relationship Management)
Discipline of managing the relationship with key suppliers: segmentation, improvement plans, regular reviews and shared indicators.
- Strategic supplier
Supplier whose failure would seriously affect the business, managed with a security plan and dedicated governance.
- Supplier evaluation
Periodic scoring of a supplier on quality, delivery, price and service, shared during performance reviews.
- Supplier invoice
Billing document checked on three points: match with the order, with the receipt and with the negotiated price.
- Supplier onboarding
Qualification process that allows a supplier to answer consultations, after administrative and technical checks.
- Supplier panel
Restricted list of qualified suppliers that the company relies on for a spend category.
- Supplier performance
Regular measurement of a supplier's results on agreed indicators, with an action plan when a gap persists.
- Supplier risk
Likelihood that a supplier can no longer deliver or keep its commitments, for financial, geographic, capacity or quality reasons.
- Sustainable procurement
Building environmental and social criteria into supplier selection and into contract execution.
T
- TCO (total cost of ownership)
Sum of every cost attached to a purchase over its life: acquisition, commissioning, operation, maintenance and disposal.
- Tender
Formal procedure that puts several suppliers in competition on a described need, with award criteria announced in advance.
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