Procurement glossary

The basics of procurement and supply chain, defined simply and illustrated with an example.

B

  • BATNA

    Best Alternative To a Negotiated Agreement: the fallback if the negotiation fails. It sets the point beyond which walking away is better.

C

  • Category management

    Running a spend category as a portfolio: market analysis, multi-year strategy, action plan and results tracking.

  • Contract management

    Tracking contractual commitments over their whole life: milestones, prices, service levels and amendments.

D

  • Direct spend

    Purchases of materials, components or services that go directly into the product sold to the end customer.

E

  • E-sourcing

    Use of online tools to consult, assess and negotiate with suppliers: sourcing platforms and auctions.

F

  • Framework agreement

    Long-term agreement that sets commercial terms and service levels, then leads to successive orders.

I

  • Incoterms

    International rules that split transport costs, risks and customs formalities between seller and buyer.

  • Indirect spend

    Purchases the company needs to operate but that stay out of the product sold: IT, energy, temporary staff, travel.

K

  • Kraljic matrix

    Grid that sorts spend categories by supply risk and profit impact, so each category gets its own strategy.

L

  • Lead time

    Time between the order and the actual availability of the goods or service.

M

  • Maverick buying

    Purchases made outside contracts and negotiated procedures, which lose the price benefits and the tracking of commitments.

O

  • OTIF (On Time In Full)

    Service indicator measuring the share of orders delivered complete and on the promised date.

P

  • Procure-to-pay (P2P)

    Full chain from need to invoice payment: purchase requisition, order, receipt, invoice and settlement.

  • Procurement compliance

    All internal and external rules the purchasing process must follow: approval thresholds, segregation of duties, sanctions and export controls.

  • Procurement KPIs

    Performance indicators of a procurement function: savings delivered, on-time delivery, contract compliance, quality received.

  • Procurement negotiation

    Structured exchange with a supplier on price, scope, lead times and service levels, prepared with targets and limits.

  • Procurement savings

    Cost gap obtained through negotiation or through demand management, validated by a shared calculation method and tracked in the budget.

  • Purchase order

    Contractual document that formalises the purchase commitment to the supplier: references, quantities, prices and delivery date.

  • Purchase requisition

    Internal statement of a need, approved by a manager, that starts the purchasing process.

R

  • Reverse auction

    Time-boxed online competition in which suppliers lower their price, visibly to every participant.

  • RFI (Request for Information)

    Information request sent to several suppliers to understand what the market offers, with no purchase commitment.

  • RFP (Request for Proposal)

    Consultation in which suppliers propose a complete technical and commercial solution, then scored against criteria announced in advance.

  • RFQ (Request for Quotation)

    Price request sent to suppliers on an already defined specification, used when the offer is standardised.

S

  • Safety stock

    Quantity held in reserve to absorb demand variability or a late delivery.

  • Should-cost

    Estimate of what a product ought to cost, rebuilt from materials, production time and margins, to prepare a negotiation.

  • Source-to-pay (S2P)

    Scope that joins sourcing and procure-to-pay, from supplier selection all the way to payment.

  • Sourcing

    Process of identifying, assessing and selecting the suppliers best suited to a need, before contract negotiation.

  • Specification

    Document that describes the need precisely: scope, technical requirements, expected service levels and constraints.

  • Spend analysis

    Structured analysis of spend by category, supplier, site and amount, used as the basis for procurement strategy.

  • SRM (Supplier Relationship Management)

    Discipline of managing the relationship with key suppliers: segmentation, improvement plans, regular reviews and shared indicators.

  • Strategic supplier

    Supplier whose failure would seriously affect the business, managed with a security plan and dedicated governance.

  • Supplier evaluation

    Periodic scoring of a supplier on quality, delivery, price and service, shared during performance reviews.

  • Supplier invoice

    Billing document checked on three points: match with the order, with the receipt and with the negotiated price.

  • Supplier onboarding

    Qualification process that allows a supplier to answer consultations, after administrative and technical checks.

  • Supplier panel

    Restricted list of qualified suppliers that the company relies on for a spend category.

  • Supplier performance

    Regular measurement of a supplier's results on agreed indicators, with an action plan when a gap persists.

  • Supplier risk

    Likelihood that a supplier can no longer deliver or keep its commitments, for financial, geographic, capacity or quality reasons.

  • Sustainable procurement

    Building environmental and social criteria into supplier selection and into contract execution.

T

  • TCO (total cost of ownership)

    Sum of every cost attached to a purchase over its life: acquisition, commissioning, operation, maintenance and disposal.

  • Tender

    Formal procedure that puts several suppliers in competition on a described need, with award criteria announced in advance.

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